Hôtellerie de luxe - Luxury Hotel segment

Productivity, quality, profitability.

Preface by Gulglielmo Brentel, Hotelleriesuisse President

The authors:

Stefan Fraenkel

Ray Iunius

What is the perception of productivity in luxury hotel industry? To answer this question, the authors have analysed the elements which have been considered relevant by industry's executive managers leaders and have built the P-Q-R model (productivité-qualité-profitability).

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Collection: Les métiers du tourisme

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