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Hôtellerie de luxe - Luxury Hotel segment

Productivity, quality, profitability

What is the perception of productivity in luxury hotel industry? To answer this question, the authors have analysed the elements which have been considered relevant by the industry's leaders and have built the P-Q-R model (productivité-qualité-profitability).

Preface by Gulglielmo Brentel, Hotelleriesuisse President

The authors:

Stefan Fraenkel

Ray Iunius

2009 Edition | 152 pages | 20,00 € (informative price)

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